Privacy Policy

Effective Date: March 1, 2026

Welcome to the Privacy Policy of Rainbow Riches Casino ("we," "us," or "our"). This policy explains how we collect, use, disclose, and protect your personal data when you use our website and services in the United Kingdom. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, and other login details.
Financial Data: payment information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect your personal data when you:

Register an account or update your profile.
Make deposits or withdrawals.
Use our website or mobile applications.
Communicate with our customer support team.
Participate in promotions or surveys.

We also collect information automatically through cookies and similar tracking technologies. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering and age verification.
To process transactions and manage payments.
To communicate with you, including responding to inquiries and sending important updates.
To improve our website, products, and services.
To send you marketing communications, where you have given consent.
To detect, prevent, and address fraud, security, or technical issues.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving services and preventing fraud, balanced against your rights and interests.

5. Sharing Your Information

We may share your personal data with:

Regulatory and law enforcement authorities as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who assist us in operating our business, subject to confidentiality agreements.
Affiliated companies within our corporate group.

We do not sell your personal data to third parties.

6. International Transfers

Your information may be transferred to, stored, and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

You have the following rights under UK GDPR:

Right to access your personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure ("right to be forgotten") in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

10. Cookies

We use cookies to enhance your experience on our site. For detailed information, please visit our Cookie Policy.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Rainbow Riches Casino Data Protection Officer
Rainbow Riches Casino Ltd.
123 Lucky Street,
London, UK, SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. More information can be found at https://ico.org.uk.